Nice-1 is a provider of quality, innovative and affordable insurance solutions which is backed up by first class customer service. They excel at offering competitive and specialist insurance products to the marketplace throughout the UK.
Key Issues
They wanted to offer their customers a way of purchasing policies on line in a quick and easy way, with the added benefits of being able to set up their own users and run reports. For their own business needs, they were spending far too much time on admin when what they really wanted to do was to get out on the road and get the Nice-1 brand known and used across the whole of the UK. This meant they needed a system that was easy to use, was multifaceted and one that could meet any challenge, not fogetting that they needed to comply with the ever changing demands from the FCA.
The Brief
To develop a database that allowed their customers to create insurance policies and to be totally self-sufficient. They wanted a way to invoice their customers, run reports, manage claims and comply with FCA regulations - all in one place.
The solution and what we delivered
We developed the Nice-1 database and devised processes that would not only improve their productivity, but it gave them the opportunity to grow their business even further. We handed over the database to them which did what they asked for an even more besides. Some years on, Nice-1 continue to add to their product portfolio using our database and is ever evolving and are still retaining the services of Productive Inbox by way of a monthly maintenance and support contract.